Frequently Asked Questions

What are your business hours?
Monday-Thursday 9am-4pm excluding holidays

Does PJ Hilton & Associates qualify as a Small Business?

Does PJ Hilton & Associates qualify as a Minority Business?
Yes. We are a female owned business.

Does PJ Hilton & Associates qualify for Veteran Classification?
Yes, we are managed and operated by a Vietnam Veteran.

Do we work with large purchasing groups?
Yes, we work with and have current vendor accounts with large purchasing groups such as Kaiser, Tenant, Sutter, Government facilities and many others.

Who do we contact for Receivable & Payable Information?
Jenelle Fritz at Extension 103

Do you accept payment via credit card?
Yes we accept VISA, Master Card, American Express & Discover

What are the terms your company offers?
We offer Net-30 upon receipt for all our customers. We request that first time customers fill out the traditional applications and pay the first order on net invoice to establish terms.

What is a value added reseller?
A value added reseller is company that brings perceived value for the dollars paid on a project to be completed.

What is PACS?
It stands for Picture Archival Communication and has four parts- Software, Diagnostic Flat Panel Monitors, Ergonomic Workstations, and a Computer.

What is "COW" or "WOW"?
"COW" is an acronym for Computer On Wheels or a mobile workstation.
“WOW” is an acronym for Workstation on Wheels

How quickly can we get a quotation?
Normally within 24 hours.

Do you offer in house installations?
Yes. Indicate so on the request for quotation and it will be made accordingly.

Do you travel outside of California for installations?

Do you work with government agencies?

Do you have a GSA Contract?
We are in the process of acquiring contracts at this time.

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