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FAQ’S

  • What are your business hours?
  • Monday-Friday 9am-5pm excluding holidays
  • Does PJ Hilton & Associates qualify as a Small Business?
  • Yes.
  • Does PJ Hilton & Associates qualify as a Minority Business?
  • Yes. We are a female owned business.
  • Does PJ Hilton & Associates qualify for Veteran Classification?
  • Yes, we are managed and operated by a Vietnam Veteran.
  • Do we work with large purchasing groups?
  • Yes, we work with and have current vendor accounts with large purchasing groups such as Kaiser, Tenant, Sutter, Government facilities and many others.
  • Who do we contact for Receivable & Payable Information?
  • Jenelle Fritz at Extension 103
  • Do you accept payment via credit card?
  • Yes we accept VISA, Master Card, American Express & Discover
  • What are the terms your company offers?
  • We offer Net-30 upon receipt for all our customers. We request that first time customers fill out the traditional applications and pay the first order on net invoice to establish terms.
  • What is a value added reseller?
  • A value added reseller is company that brings perceived value for the dollars paid on a project to be completed.
  • What is PACS?
  • It stands for Picture Archival Communication and has four parts- Software, Diagnostic Flat Panel Monitors, Ergonomic Workstations, and a Computer.
  • What are "COW's"?
  • "COW" is an acronym for Computer On Wheels or a mobile workstation.
  • How quickly can we get a quotation?
  • Normally within 24 hours.
  • Do you offer in house installations?
  • Yes. Indicate so on the request for quotation and it will be made accordingly.
  • Do you travel outside of California for installations?
  • Yes.
  • Do you work with government agencies?
  • Yes.
  • Do you have a GSA Contract?
  • We are in the process of acquiring contracts at this time.